Job description:
1. Develop and manage quality objectives, plans, and the quality management system
– Establish annual quality objectives and operational quality plans; track implementation progress and report outcomes.
– Develop, maintain, and continuously improve the Quality Management System (QMS), Quality – Manual, and related documentation in compliance with statutory regulations, internal standards, and customer/Buyer requirements.
– Receive, analyze, and align customer/Buyer quality requirements into operational practices.
2. Implement and control the established quality system
– Provide guidance, conduct audits, and evaluate QMS compliance across manufacturing facilities, suppliers, and subcontractors.
– Monitor compliance with customer/Buyer standards; recommend corrective actions or vendor replacements for non-compliant partners.
– Analyze quality metrics and data to drive continuous improvement initiatives.
– Oversee occupational health, safety, and personal protective equipment (PPE) compliance per legal and corporate requirements.
– Lead the investigation and resolution of customer complaints; enforce Corrective and Preventive Actions (CAPA).
3. Manage quality audit activities
– Lead internal QMS and customer-specific requirement audits.
– Serve as the primary liaison for preparing, coordinating, and hosting Customer/Buyer Audits and external assessments.
– Track audit findings, drive the timely closure of non-conformities, and implement preventive measures.
4. Quality management system training
– Design training roadmaps and deliver sessions on QMS standards and customer quality expectations.
– Directly conduct or facilitate training for employees; evaluate training efficacy and post-training application.
5. Manage and develop the QA team
– Plan, assign, supervise, and conduct performance appraisals for QA team members.
– Drive recruitment, onboarding, and continuous capability building for department staff.
– Manage daily departmental operations; optimize SOPs, and propose rewards or disciplinary actions per company policy.
6. Reporting and general responsibilities
– Prepare periodic quality metrics and performance reports for the Executive Board and direct supervisors.
– Support cross-functional projects and execute additional duties as assigned.
7. Enforce strict adherence to internal policies, QMS standards, and all applicable regulatory and customer requirements
Job requirement:
1. Education & Experience: Bachelor’s degree in Quality Management, Engineering, Industrial Management, or related fields; 3–5 years of experience in quality control/quality assurance management.
2. Professional Expertise: Experience in developing QA strategies, standards, and policies; strong understanding of customer standards, ISO certifications, and quality control tools (5S, Fishbone, Pareto); knowledge of Load/Stress Testing is a plus.
3. Language Proficiency: Fluent in English across all 4 skills (Listening, Speaking, Reading, Writing).
4. Competencies & Personal Attributes: Strong leadership, relationship management, critical thinking, advisory, training, and resource management skills; high integrity, business acumen, confidentiality, strong sense of responsibility, proactiveness, and ability to work under high pressure.
5. Other Requirements: Ability to work independently, multitask, and adapt quickly to a dynamic environment; Willing to make frequent business trips to Dong Thap.
Benefit:
1. Annual leave and full social insurance coverage.
2. Meal and childcare allowances…
3. Competitive income and attractive benefits.
4. 13th-month salary, holiday & Tet bonuses, and seniority bonus, etc.
Contact info:
Contact person: Ms. Van Anh
Email: vananh@gilimex.com; tuyendung@gilimex.com
Contact address: 334A Phan Van Tri Street, Binh Loi Trung Ward, Ho Chi Minh City